We Stand Behind Our Seat Covers!
Boothcovers.com warrants all restaurant seat covers to be free from defects in workmanship for 90 days from the original date of purchase. Upholstery vinyl and materials carry NO warranty and, therefore, cut or torn upholstery will not be covered by warranty. Loose or broken steel springs under the seat that break and puncture the custom made covers top surface are nonrefundable and will not be covered by warranty. Custom fit restaurant booth seat covers may be returned for repair of a broken seam, or stitch only.
We cannot guarantee the fit on custom booth covers for inaccurate seat measurements made by the customer.
Please contact us if you have any problem with the stitch on your booth cover. Your email will be answered within 1 business day. Please include your name, invoice or PO number, and a phone number where you can be reached. If there is a problem with the booth cover please send a picture of the problem so we will know how to help you.
Refunds are not available due to the fact they have been custom manufactured to fit your specific seat bottom with a vinyl color of your choice. We cannot re-sale restaurant booth covers due to the fact they are custom made for each individual booth seat for a restaurant.
We stand behind our products and are confident you will be 100% satisfied with our replacement booth covers, dining chair covers and bar stool covers. We will work with you any way possible to assure you are satisfied with our products!
Returns for vinyl upholstery fabrics
- Fabric can be returned for a full refund less shipping charges within 30 days of receipt of fabric.
- A 35% restocking fee WILL be charged for all returned vinyl upholstery fabrics.
- No returns on discounted vinyl fabrics.
- Return shipping must be pre-paid and will not be refunded.
- Original shipping charges will not be refunded.
- Fabric must be in new, uncut condition with original packaging.
- A refund will be issued after fabric is received and inspected. Refunds may take up to 14 days to process.